PepsiCo
PepsiCo Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
2.3 star rating from 49 reviews. Consumers are mostly dissatisfied; 50% would likely recommend. Reviews mention recurring quality and service issues in PepsiCo reviews and many customer complaints seeking a refund.
Key Takeaways for Future Customers
- Expect mixed product quality; check bottles and cans on purchase.
- Customer service response is often slow or missing.
- Document issues promptly if requesting a refund or replacement.
Negative Feedback / Risk Areas
- Frequent reports of flat or leaking bottles, exploded cans, and foreign particles.
- Poor customer service follow-up and unresolved vending machine or delivery problems.
- Complaints about pricing, packaging injuries, and inconsistent sales rep behavior.
Positive Feedback
Some customers praise taste, product variety, and occasional helpful customer service interactions.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
2.3 star rating from 49 reviews. Consumers are mostly dissatisfied; 50% would likely recommend. Reviews mention recurring quality and service issues in PepsiCo reviews and many customer complaints seeking a refund.
Key Takeaways for Future Customers
- Expect mixed product quality; check bottles and cans on purchase.
- Customer service response is often slow or missing.
- Document issues promptly if requesting a refund or replacement.
Negative Feedback / Risk Areas
- Frequent reports of flat or leaking bottles, exploded cans, and foreign particles.
- Poor customer service follow-up and unresolved vending machine or delivery problems.
- Complaints about pricing, packaging injuries, and inconsistent sales rep behavior.
Positive Feedback
Some customers praise taste, product variety, and occasional helpful customer service interactions.
Media from reviews





This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNo response, Pissed Consumer, also no response?
never touch any and all Pepsico Products of any kind!!!!!!!
No results via Pissed Consumer and Pepsico!!! Both these companies are useless cosumer relations operatives.
User's recommendation: never deal with Pepsico
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Product not good
- - A Pepsi case from Pricesmart had a bottle not sealed.
- - White substance was found in the bottle and my 7-year-old almost drank it, please advise.
Good day,
I purchase a case of pepsi from pricesmart chaguanas and a bottle from the case wasnt seal properly and it has some white stuff floating in it. My 7 year old daughter almost drink it.
How can this matter be address because if my wife wasnt looking she would have consume it. Looking forward for your replay.
What is the reason for my review, when nothing was done about it
I opened up a can of Mountain Dew and pouring in the cup and a ant fell out . I don't have headphones.
Can exploded and injured me
I was transferred and no one answered my call. I waited and no one came back. I called back and was transferred to the wrong department, and then once again there was dead air.
Preferred solution: Compensation
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerFlat bottles
- - Pepsi Zero Sugar tastes best among zero sugar drinks.
- - Many bottles were flat or squishy; cost and waste may push me to Coke.
Pissed
Listen, this is getting very old. I am a diabetic, and I switched to Pepsi because of Pepsi Zero Sugar.
It is the best tasting zero sugar drink out there. But in the last year, I have bought over 50 12-pack bottle packs, and I bet you there have been over 100 bottles that have been flat. The bottle was squishy, and I am sick and tired of paying the price of a 12-pack and having to throw away 5 out of a pack a lot. Here is the UPC code from the latest: 120000****.
I am probably going to switch to Coke. I really hate it because I love Pepsi, but I feel like I am getting screwed.
- Taste great
- Quality
Preferred solution: reinbursment or several, i mean several coupons
User's recommendation: take care and replace your defective item
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer***
- - I bought Pepsi Zero 12-packs; several bottles are flat.
- - This has happened before.
- - Request six coupons for a free 12-pack (16.9 oz).
I have bought more Pepsi Zero 12 packs, and several in each one are flat. I am pissed; this has happened before, and you sent me 2 for each 12 pack that was damaged, so I need 6 12-pack Pepsi coupons for a free 12-pack 16.9 oz bottle.
- Love the taste of pepso zero and i am a dfiabetic and it does wonderfull for me
- Flat alot
Preferred solution: Full refund
User's recommendation: put out better product
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Inquiry About Halal Status of Hickory Sticks Salt & Vinegar
- - Requests halal status for Hickory Sticks Salt & Vinegar.
- - Wants confirmation if ingredients are plant-based or synthetic and alcohol-free.
Dear PepsiCo,
I hope this message finds you well. I am reaching out to inquire about the halal status of your Hickory Sticks Salt & Vinegar flavor.
As a consumer who follows a halal diet, I would like to confirm whether this product is halal or suitable for Muslims.
If it is not halal certified, could you please clarify whether any of its ingredientsor the sources of its natural and artificial flavorsare derived from animal sources or alcohol, or if alcohol is used at any stage in processing?
In particular, I would appreciate clarification on the following ingredients, as they are sometimes derived from animal or non-halal sources in other products:
Natural and Artificial Flavors (possible use of alcohol as a solvent or animal derivatives)
Disodium Inosinate / Disodium Guanylate (if used, may be derived from animal sources)
Lactic Acid / Citric Acid / Maltodextrin / Modified Milk Ingredients (occasionally animal-based depending on origin)
Any enzymes or emulsifiers (e.g., mono- or diglycerides) used in flavoring or processing
Could you please confirm whether all these ingredients in this specific flavor are from plant-based or synthetic sources and whether the product is free from any alcohol-containing flavor carriers or animal-derived additives?
Thank you for your time and assistance. Your clarification will help ensure I can continue enjoying your products with confidence.
Kind regards,
Omar Shakir
Preferred solution: Nothing but an explanation as to why I didn’t get an answer to my question.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |I didn’t receive a response to my message about a product containing animal remnants in it
Terrible, I have been ignored. I wanted to know if the bag of chips had any animal remnants in it or alcohol in the process.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWork Ethics
- - Irregular visits since Jan 10; pressure to order with promises of free goods not kept; seeks direct Head Office reply and may escalate.
I would like to obtain a response and explanation about this case directly from the Head Office, as the salesperson stated he has been instructed by the Head Office.
I am reporting a bad experience with my sales rep. I do not know the name of the sales representative because he has never given me his business card.
He has taken care of my store since January 10th Jan.
Since then, he has been coming to my store irregularly. As far as I know, he is taking care of Food land weekly just 5 minutes away from moy store, but he has come to my store only 3 times since Jan. And he also dropped by my store without notice and asked me to make an order and whenever asking me to order, he always mentioned about free good of 2 or 3 boxes if I order. But he has never kept the promise of free goods.
The way of sales he is doing is not sincere and faithful and consistent.
He is so terrible this time. He came to my store without notice on 23rd May and he pushed me to make an order as he used to do, and he mentioned about the free goods if I registered my account online. He said he would bring 2 boxes of free good by himself if I register it in online and he even asked me what item I need and so I told him any 2 boxes of energy drink on promotion and he said he would bring them to me by the following Friday when he visits Foodland and I even sent a captured photo of evidence that I registered to him on that day and he changed the story that he would try to do something for me instead of getting me free good in the text message after he received my text message showing the evidence of register and finally he did not turn up on the day, Friday, 30th May, he promised ,and I texted him why he did not come and he said they did not let him give any free cases and I asked him who they are and he answered his boss and asked him what his bosss name is and he did not reply and I told him that if you do not reply, I regard it as an instruction from head office and he answered sounds good go ahead and call them enjoy your day! ( I can prove this conversation on text message as evidence).
I am seriously disappointed with Pepsi if it is true that this way the sales is instructed by head office of Pepsi as the sales rep said.
For your reference, I used to be a purchasing director for more than 15 years in a multinational company based on France and I used to deal with senior directors from Pepsi international, some from head office of States and some from Head Office of Asia ,and they used be a good and sincere in the negotiation for annual agreement and I am doubting the Pepsi culture that I used to face is different from head office of Canada or here in Guelph. In addition, I have another store in London, and the sales rep for the store is very nice and kind with honesty and sincerity, which means he is very different from the one in Guelph, which makes me also doubt the standardization of the quality of the sales force.
I firstly report and share my experience with Pepsi Canada first, and if I do not have a proper answer from them, I will appeal this situation to Pepsi International. Again, the reason why I am doing this is to check the company culture that I used to deal with respect and admiration.
Thanks (Account number: 407**** Canada).
Again, I would like to obtain a response and explanation about this case directly from the Head Office, as the salesperson stated he has been instructed by the Head Office. Thanks
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |I just responded to Pissed Consumer's survey on Pepsi. Additional details: Australia and the European Union have banned a highly carcinogenic benzene based compound that Pepsi still uses in Ma kidne
- - Claims PepsiCo owns Yum Brands (KFC, Taco Bell, Pizza Hut).
- - Pay and working conditions are described as execrable.
- - There is alleged activity in Russia.
Most people do not know that Pepsi owns Yum Brands, home of KFC, Taco Bell, and Pizza Hut. Pay and working conditions are execrable at these companies.
Time tracking is done on computers that do not give a weekly printout to employees and these places routinely short time. Insurance is company owned and covers little in relation to price.
One regional manager used identity switching to cover his criminal activities and allowed a store manager to terminate an employee who turned down insurance after a year's employment. The store manager then transferred the insurance to a fired employee, her relative, and kepther covered for years.
Now we find out from our favorite pro-consumer organization that PepsiCo is still doing their shady business on homeland-invading, murdering Russia.
Is there any way we can give minus zero stars?
I will not do any business with PepsiCo, Frito-Lay, or Yum Brands. Freedom to Ukraine and to American working people!
- Multinational stock company
- Pays rock bottom wages
- Does business in terrorist countries and with tipton family racketeers
- Allows harassment of current and former employees
Preferred solution: Cease and desist association with Tipton-associated rackets, including blacklisting employees of other companies. Cease and desist doing business in terrorist companies. Better background and reference investigation on new hires
User's recommendation: Spread the word: never buy anything from PepsiCo, Frito- Lay, Yum Brands.
PepsiCo has changed to thick cardboard holders and they are cutting people's finger when they are picked up off the store shelf. Cut mine today for the 2nd time.
- - Cardboard packaging around six packs cuts fingers.
- - The plastic packaging should be used again.
- - We must cut the cardboard away with scissors.
Get rid of the cardboard on the 6 packs. It's cutting people's fingers.
Put the plastic back. I cut my finger for the 2nd time today on the cardboard, so has my grandson. We have to take scissors to cut the cardboard away from the drinks. To hard to pull drinks out of it.watch your fingers.
Bad all around idea. So watch your fingers.
User's recommendation: Replace the cardboard. Watch your fingers
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Money stuck in vending machine service poor
- - Attend the call about a number showing out of coverage.
- - Resolve immediately.
- - Numan not answering; Miranda tried; coins stuck in vending machine.
They should attend the customer call where they mentioned a number that is showing out of coverage area. They should solve the issue with immediate action.
They mentioned here one name, Numan, but he's not answering my call. I tried to take Miranda, but a lot of times the same issue occurs; coins are getting stuck inside the vending machine.
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerQuestion of Work Ethics
- - I had a bad experience with Pepsico's sales rep and reported it over 20 times without any response.
- - I still support Pepsico over competitors.
The culture of this company can not reach the level of a multinational company, especially in terms of customer service and conflict management. They just avoided and ignored the issues.
I am very disappointed with their culture. To record and report whatever they say as evidence to keep or to find an alternative company is to best way to avoid wasting time.
I had very bad experience with the sales rep of Pepsico and I report it to them more than 20 times so far and I have never gotten a response from them at all.I truly loved the brand of Pepsico more than their competitor and I always try to support them whenever I have the chance to support them instead of their competitor. Now,I have a question for myself that I should keep the first impression of Pepsico or not. Thanks
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNot trust worthy and treat customer and partner as a tool or method to make a money
- - Bad experience with the sales rep.
- - Called Pepsi 20+ times by mail and website; no response; communication seems one-way.
After a bad experience with the sales rep, I called to Pepsico more than 20 times and I tried to contact them by mail and website and left a message more than 20 times, but nobody responded to me. I do not understand, and I am even surprised how they are still existing as a big company by ignoring and insulting customers and partners.
As far as I know, by studying online marketing such as setting up webpage is a critical tool for communication with customers and communication is not one-way but both mutual, way.
The one in Pepsi is only for delivering their message, not to customers, but to anyone. I really loved the brand of Pepsi but ...
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerProduct suggestion
- - Prefers cherry Bubbly with no citrus; wants caffeinated version.
- - Wants a sugar-free cola; carbonated drinks stay down, water isn't tolerated.
Hi there,
I am writing to you because I appreciate your Bounce Bubbly products, but my go-to is the cherry Bubbly with no citrus. I get very addicted to soda, and it's the one seltzer water I can tolerate flavor-wise, but it needs a caffeine version.
I used to buy AHA water just for the caffeine because it had a flavor I was able to tolerate. Honestly, if you came out with a cola flavor that was tolerable without any sugar, just seltzer, that would be amazing.
My backstory: I can drink ordinary fluids such as coffee with milk and milk, but I can't drink water. My esophagus is mostly paralyzed, and for some reason, carbonated drinks usually stay down.
I don't have a feeding tube for fluids, but in order to drink water, it has to be carbonated. I don't tolerate artificial sugars, and I'm trying to monitor the sugar I take in; that's why I appreciate finding a carbonated drink that works for me. Now, if we could only have more caffeinated options, and I'm not going to lie, I prefer Coke soda, but I don't mind cherry Pepsi, so if that became a seltzer water option, I might try it. I get it; I imagine it wouldn't sell, but I thought I would suggest it.
The other thing is I'd love them more if they came in bottles or were packed with pop can covers, lol. I just learned about them, but I'm constantly wishing I had a way to drink them leisurely like a plastic bottle provides.
- It gives me a product i highly appreciate
Preferred solution: An improved product
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerFlat pepsi
Went to store bought 6 pk 16oz bottles of Pepsi, came home opened one it was flat , tried to return to store no refund or exchange except milk
About
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PepsiCo is a large American multinational corporation. Based on its net revenue, it is the second largest food and beverage business in the world. As of January 2012, 22 of PepsiCo generated retail sales of 43.3 billion across more than 200 countries. The company is headquartered in Purchase, New York. It specializes in manufacturing, marketing and distribution of beverages, grain-based snack foods, and other products. PepsiCo has been on the market since 1965. It appeared in the result of merger of the Pepsi-Cola Company and Frito-Lay, Inc. The founders of the company are Donald Kendall and Herman Lay. Originally PepsiCo was founded in New Bern, North Carolina.
PepsiCo is ranked 241 out of 3261 in Food Manufacturers category
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You sound exhausting.